FAQ

WHERE ARE YOU BASED?

December 9th is based in Los Angeles, California, but our artists are located around the world. In most cases, the artwork ships direct from the artist to you.

WHERE DO YOU SHIP?

We try to ship everywhere. If you're unsure if we'll ship to your area, or don't see it listed in our shipping options, get in touch with us and indicate which items you're interested in before purchase. We'll give you a quote for your location.​

 

WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

All payments are made via PayPal. You do not need a PayPal account in order to make payment. We will accept Visa, Mastercard and American Express credit and debit cards.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

We carefully pack each order and send shipments each Friday. If your order was placed early in the week, it's most likely your order will be included in the Friday shipment. If you need something sooner, please contact us so we can make special arrangements. We try to ship as quickly as possible, but not all of our products are ready made. Framed print orders take the longest to produce and ship.

CAN I USE AN ALTERNATE SHIPPING METHOD?

We will also allow pick-up of your order so you may arrange least expensive carrier. Pick-up varies based on items purchased and multiple items may require multiple pick-up locations.

I LIVE IN LOS ANGELES, CAN I PICK UP MY ORDER?

Yes you can! But only for items that live in Los Angeles. You can pick-up any item in it's city of origin by request. Contact us before checkout. 

DO YOU ACCEPT CUSTOM ORDERS?

Yes! Many of our artists accept commissions, get in touch with us to discuss your request(s).

DO YOU ACCEPT RETURNS?

No, make sure that you are committed to buying our products. Any problem with your order just contact us. December 9th and the artists represented on this website do not accept artwork returns. All sales are final.

HOW DO I STAY UPDATED ON NEW ARRIVALS? DO YOU HAVE A MAILING LIST?

We are updating often, so it's best to check back for new artworks. If you want to be first to know when the next items are available, you can join our mailing list or follow me on Instagram. 

IS MY TRANSACTION SECURE

We take the most care and concern for your privacy while you're shopping on our website. We will never share or sell your personal information to any third party.